Returns & Exchanges

At Synergy's Online Store, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the unworn garments back into their original packaging, ensuring all labels and tags are securely attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.